Reality Check
Early in the design stage of a new project, I realized that I didn’t fully understand the client’s goals. I was headed down a certain path with my design when it occurred to me that my efforts may not necessarily be in line with what the client ultimately wanted. What I needed to do most was take a step back and get in touch with the client before proceeding any further.
Where Had I Gone Wrong
As I mentioned in my last post, I am working with a new client on building a hutch for an empty corner in the eating area of their kitchen. The client sent pictures to me of some pictures she found online and I have shared a couple of sketches with her so that we could agree on an overall look and feel. Wanting to get back into using Fusion 360 for my modeling, I took a few days to brush up on Fusion.
A Quick Aside
About a year ago, I purchased an online course for Fusion 360 specifically tailored to woodworking called Fusion 360 Masterclass For Hobbyists And Professional Woodworkers. While the class is not cheap, it has been a worthwhile expense for me and I highly recommend it.
Back to the Story
I began working on the Fusion model of the hutch last night but I didn’t get very far as you can see from the picture to the right. What I began to understand was that although I had a basic idea of what the client wanted the piece to look like, I didn’t really know what her goals or budget were. Was this intended to be an heirloom that would one day pass down to her daughter? Or was this simply to fill a need for a little storage space in the kitchen and fill an otherwise empty corner? The answer to that question would have big ramifications for how I proceeded with the design.
My tendency is to “go big”. Absent other direction, I will overdesign. I realized that I assumed I was supposed to be building an heirloom. However, if the client is just looking for something functional and would be perfectly happy with off-the-shelf furniture, had she been able to find something, then I would be wasting a huge amount of my time and hers. I need to know not only what she wants this to look like but what she wants it to be.
It may seem a bit too existential to put it in those terms, but I believe it is true. The ultimate purpose and ends for a custom piece of furniture are just as important to determine as any of its physical characteristics.
So Where Am I Now?
I contacted the client this morning, I briefly explained that I needed to discuss the project with her a bit more before proceeding. She will be calling me this afternoon. Hopefully, we can come to an understanding over the phone. Otherwise, I will need to get together with her again in person, to make sure that I have this aspect of the project clear in my head before proceeding.
Stay tuned.